Mystical Madness

Shipping Info

We ship via UPS & USPS Priority Mail.

The majority of orders take 1-3 business days to process- occasionally additional processing time may be necessary depending on stock availability.

Our standard shipping rates are computed using the calculated weight & value of your order rounded up to nearest whole pound. There is a $2.95 handling fee for each order processed.

We negotiate favorable shipping rates with our carriers. To help make the most of every Mystical Madness dollar we pass the savings directly to you. Mystical Madness does not use shipping as a profit center.

Mystical Madness is not responsible for delays due to severe weather and other causes beyond our control.




UPS ground arrives between 1-5 business days depending on your location, excluding holidays. Delivers
Monday thru Friday.

Flat Rate Ground Shipping is available to the 48 Continental United States (excluding Alaska, Hawaii and Puerto Rico)

  • Flat Rate shipping to the 48 contiguous US States is $5.95 for orders under $100.00
  • Flat Rate shipping to the 48 contiguous US States for orders over $100-$500 is $9.95

For all orders over $500 shipping prices will be determined at checkout.

  • Please note: we are unable to ship to P.O. Boxes. Please provide us with a physical Address.
  • Shipping costs are based on UPS & Fed X real time rates.
  • Please note: A $2.95 handling fee is applied to all shipping methods to ensure timely processing of each order.


  • Is Guaranteed to all 50 states & Puerto Rico (excluding P.O .Boxes)
  • Price is determined at checkout and based on real UPS time rates with the exception of flat rate ground shipping.


  • Ground shipping is by way of USPS PRIORITY MAIL
  • Shipping cost is based on real time rates.
  • Flat rate shipping does not apply to PO boxes, Alaska, Hawaii, Puerto Rico and US Territories due to increased cost of serving these addresses.
  • Military addresses are covered by this shipping method.
  • Customers who require shipping by USPS should elect this method



Please note: Mystical Madness is closed for the observance of the following holidays:

  • New Years Day,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Thanks giving and Christmas Day.

Packages in transit during these and other government holidays could be delayed by one or more business days.



Orders shipped to addresses outside the United States and Canada may be placed online or by contacting us at customer service, toll free at 1-888-500-0404 or international at 1-714-545-2500.
UPS International takes approximately 3-5 business days to reach customs. currently offers 3 methods of shipping for our
Canadian and Overseas customers:

  • UPS Worldwide Express: Guaranteed one to three business days to reach customs.(delivery by 10:30 or 12:00 noon)
  • UPS Worldwide Expedite: Guaranteed two to five business days to reach customs.(delivery by end of day)
  • UPS Worldwide Saver: Guaranteed one to three business days to reach customs (delivery by end of day)

All International and Canadian orders are shipped via UPS based on Weight, destination and insured value.
Please note: International orders ship as a whole order, without partial shipments, fulfillment time may vary.


You are fully responsible for all taxes, duties, tariffs and customs laws imposed on any of your orders imported to your country .Please keep in mind that any customs fees or taxes imposed by Customs are separate from the shipping charges and are not he responsibility of Mystical Madness. Customs fees and taxes will vary and we recommend that you contact your local Customs office should you have any questions or concerns about these fees.

All packages shipped from Mystical Madness will include a declaration indicating the contents as “Fashion Accessories” with full value of the order listed.

If an item is returned to us due to a customs related issue, you will be billed a 10% restocking fee. In addition, your credit card will be charged the extra shipping costs incurred by to retrieve our package. You will only be credited for merchandise returned to us in the same condition it was sent.

In order to prevent fraud, we reserve the right to refuse or accept any orders that may seem suspicious in any way. Further all Domestic and International shipments will be subject to verification at our discretion.


Why did my package get returned to you?

We know that a package "bouncing back" to us can be one of the most frustrating experiences
When ordering online. To help prevent this from happening, we have provided some useful information so you can make sure your address is complete and appropriate to the shipping carriers we offer. Some common ways that an address would be incomplete or inappropriate for the carrier are listed below.

  • Incomplete address.
  • Package is shipping to a business or private company and address as entered did not include a building name.
  • Apartment, building, or suite number was not included in address.
  • Package was requested to be delivered to a P.O. Box


What if I need my package to be shipped through a specific carrier?

You may indicate a preference for one of our two carrier choices by including it in your shipping address and highlighting it with asterisk or by contacting customer service at 1-888-500-0404 (domestic) and internationally at 1 714- 545-2500 or

Please note that we cannot ship UPS to a post box and the USPS will not be able to deliver to your location if you do not have a mail receptacle at your address.

General Customer Service contact information for our two carriers is listed below:


U.S. Customer Service: 1-800-742-5877 
TTY/TDD 1-800-833-0056
International Import/ Export: 1-800-782-7892

USPS: Domestic Package Tracking:
TDD/TTY: 1-877-889-2457

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